Data Recovery

Our data recovery services include:

RAID Data Recovery

Unlike other companies that may try to “repair” your RAID inside its enclosure, we DO NOT need your “RAID controller” or “RAID enclosure” to recover your data!

Since we have the expertise required to rebuild any RAID array by hand manually, all we need from you is the bare hard drives from your RAID. By analyzing each hard drive on a sector-level, we can determine your RAID’s parameters (like disk order, stripe size, RAID type, etc.) and virtually rebuild your RAID — even if you don’t know what kind of RAID you have.

We have successfully recovered data from practically all RAID types, including:

  • RAID 0
  • RAID 1
  • RAID 4
  • RAID 5
  • RAID 6
  • JBOD
  • Areca
  • HP/Dell
  • Drobo
  • Apple Fusion Drive

USB Flash Drive Recovery

Broken USB connector, bad fuse, even “chip-off” recovery. There are three main failures with USB Flash Drives…
1. Broken or bad USB connector/interface
We can manually solder the data leads from a USB cable or connector to flash drive’s PCB, even in cases where pads are lifted or missing.
2. Bad fuse or other chip on PCB
We can often locate the bad component and replace or bypass it so we can image the drive.
3. Failed/corrupt controller
We can remove the flash chips and perform a chip-off data recovery by reading the chips and reconstructing the controller’s algorithms.

We can recover from USB Flash Drives with the following problems (and more):

  • Bricked drive
  • Dead drive
  • Firmware corruption
  • Partition corruption
  • Logical failure
  • Drive has wrong size / incorrect size (i.e. 8MB or empty)
  • Drive has wrong model number in BIOS
  • Broken or bent USB interface/connector

SD/MicroSD/Monolith

“Chip-off” and Monolith data recovery
We can recover from SD/MicroSD/Monolith/CF/CFast devices with the following problems (and more):

  • Bricked drive
  • Dead drive
  • Firmware corruption
  • Partition corruption
  • Logical failure
  • Failed or corrupt controller
  • Drive has wrong model number or capacity in BIOS

NAS Data Recovery

NAS Data Recovery (Network Attached Storage)
In most cases, a “NAS data recovery” is actually just a “Linux RAID data recovery.” We are well versed in Linux and experts at rebuilding RAIDs, so the odds are very good that we’ll be able to recover your failed NAS drive!

SSD Data Recovery

Firmware corruption experts (the majority of SSD failures).
We can recover from SSDs with the following problems (and more):

  • Bricked drive
  • SSD Data Recovery
  • Dead drive
  • Firmware corruption
  • Partition corruption
  • Logical failure
  • Drive has wrong size / incorrect size (i.e. 8MB or empty)
  • Drive name shows: “ROM MODE”
  • Serial number shows: “BAD_CTX”
  • Serial number shows: “NO_CONTEXT”
  • Serial number shows: “NO_DEFMAP”
  • Drive stuck in “BSY” mode
  • Drive crashes when trying to read/write data

Mac Data Recovery

Flashing “question mark” folder? FileVault failure?
One of the most common signs that you need data recovery for your Mac is the “flashing folder with the question mark” when starting up. The “flashing question mark in folder” symbol means the computer can’t find the operating system folder and therefore cannot startup. Other problems include a spinning wheel (aka “the spinning wheel of death” or “colored pinwheel”) or an unresponsive operating system.

The next step you take to recover your data is crucial.
If you attempt to repair the drive, the problem could become far worse, including the potential for permanent data loss. Data loss is a common problem when a “repair” program (like FSCK or DiskWarrior) is run on a damaged Mac hard drive.

Attempting to recover your data using software data recovery tools (like Data Rescue 3 and R-Studio) could exhaust and kill your hard drive completely due to repeatedly attempting to read bad sectors and/or areas of the hard drive which have sustained critical damaged (like a scratch on the platters).

Rather than risk your data to a failed repair or botched recovery attempt, we only follow the safest and most advanced data recovery process. This includes visually inspecting your drive in our clean room, carefully diagnosing the drive’s firmware and heads, creating a full sector-by-sector clone of your hard drive, and thoroughly scanning and recovering as much data from our clone as possible.